auto dealers.

Carter Volkswagen Saab

User Reviews of Carter Volkswagen Saab

Yelp.com Review - by Gerard G.

2.0 of 5 stars. It would have been nice to have a 5-star auto dealer in Ballard. Unfortunately, Carter Volkswagen in Ballard isn't that dealer. I have had a leased Passat for 3 years and have been bringing my car in…
yelp.com - user review - 09/13/2008
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Yelp.com Review - by James D.

1.0 of 5 stars. So here is my story... Last November my fiancee and I went to by a new VW. We found a nice 2002 GTI at Carter. It was everything I was looking for, black, fast and a good price. The service was…
yelp.com - user review - 09/02/2008
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Carter Volkswagen DO NOT GO TO THEM!!!

Called to make an oil change. Got there and they said I needed a 60K done. Got the 60K done. When I got home. I check the fluids. Fluids was not top off When paper work said it was. VW CSR called and I told...
citysearch.com - user review - 08/07/2008
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Yelp.com Review - by Craig L.

1.0 of 5 stars. Very disappointing. Of course, I paid them $520 to do close to nothing (oil change, top off filters, run diagnostics, visual inspection)--this is the standard rate for the periodical check ups. Kind…
yelp.com - user review - 07/28/2008
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Yelp.com Review - by jen l.

3.0 of 5 stars. I had another trip to Carter......and another filthy loaner. They still get 3 stars because it's nice to have wheels while the car is in the shop but really - when the inside of the windowshield is…
yelp.com - user review - 07/14/2008
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Yelp.com Review - by Susy W.

4.0 of 5 stars. I was unable to get a loaner car because I've never gone to Carter before but I was due for a 40K service (with an emission light already on from a road trip). They were able to provide me the…
yelp.com - user review - 06/20/2008
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Great Service!!

I didn't realize how much I love Carters VW until I got burned at another place.. I usually go to Carters in Ballard to get my car serviced and I have always had a good experience, but I was enticed by a...
citysearch.com - user review - 05/21/2008
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Yelp.com Review - by liz s.

2.0 of 5 stars. I'd been taking my VW over to University VW for warranty repairs, but finally the lazy side of my personality took over and the next time it broke down, I had it towed in to Carter. Busted radiator.…
yelp.com - user review - 04/08/2008
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Yelp.com Review - by Star D.

1.0 of 5 stars. The experience I had at Carter VW is a huge talking point in my friend group. People can't believe such bad customer service actually exists, but I have the paperwork in my glovebox to prove it. The…
yelp.com - user review - 03/27/2008
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Yelp.com Review - by Christina P.

4.0 of 5 stars. We buy all of our cars here and I've yet to have a bad experience. I normally take the cars in for servicing since I work nearby and I've never had any problems with the loaners. The reviewer below me…
yelp.com - user review - 03/26/2008
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Yelp.com Review - by Katie S.

3.0 of 5 stars. First time I bought a car here, I had this great chick salesperson. Experience was great. I mainly went here because of the 'hassle free' loan car deal. I bought another car here 21/2 years ago and I'm…
yelp.com - user review - 12/28/2007
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Expensive Service

service is so-so and way overpriced - I'm facing what will most likely be a $3500 service bill for a car with less than 65k miles - ouch
citysearch.com - user review - 10/26/2007
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Wow...

Here's what happened: 1. Despite the fact that I made an appointment for 10k service weeks ago, they had my car all day and didn't bother calling me to tell me that they "hadn't gotten to it yet." In fact, by...
citysearch.com - user review - 07/17/2007
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Terrible Customer Service

HORRIBLE CUSTOMER SERVICE. Anywhere else but Carter Volkswagen Saab, that's my motto. They charged me over $1,000 for my 120k mile check up, expensive but I was expecting that, only to find that after they...
citysearch.com - user review - 06/01/2007
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Best Volkwagen

Great place to go, Service Advisors are great, They have the most loan car in the Northwest, They Have a great Sales Staff, They a Night Crew too
citysearch.com - user review - 02/23/2007
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watch out for service fraud

Took car in for oil change, they had my car for a full 24 hours. Paid bill, got car back and drove home. Cheked my oil to find they did not change my oil. Went back, they treated me like I was lying to them...
citysearch.com - user review - 12/29/2006
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Terrible repair service

I can't speak for the sales, but am certainly not impressed with their repair service. I recently m...
judysbook.com - user review - 08/06/2006
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So not impressed with Carter Saab.

We were THIS CLOSE to buying a Saab with Carter. Our salesperson was B.C. I specifically told him ...
judysbook.com - user review - 04/14/2006
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Joe at Carter VW

My husband and I had no intention to buy the day we walked out of our front door and down to Carter....
judysbook.com - user review - 10/12/2005
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