Open List Home > San Francisco, CA > auto & truck dealers > San Francisco Honda
| Local | (415) 441-2000 |
| Toll-Free | (877) 792-5600 |
10 S van Ness Ave # SF
San Francisco, CA 94103
SF Honda is a great place to take your Honda to be serviced. The service is excellent and their customer service is excellent. I've beengoing there going there for 17 years. Too bad they can't service my Mercedes Benz!
openlist - user review - 10/05/2008
1.0 of 5 stars.
I took my car here for warranty repairs and the "Service Consultant" had me sign an estimate for $165 just in case the defect was actually caused by an accident. That was a warning sign. He wanted to…
yelp.com - user review - 09/25/2008
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5.0 of 5 stars.
I have been going to SF Honda ever since I purchased my used Accord three years ago. Being that this is the first car I have ever owned I wanted to make sure that it was being repaired correctly and…
yelp.com - user review - 09/23/2008
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5.0 of 5 stars.
Another Satisfied Customer !!! I would like to thank the trio who provided me with excellent service yesterday. I needed brake lights for my 1991 Honda Civic.
yelp.com - user review - 09/18/2008
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4.0 of 5 stars.
SF Honda's Service Dept. 10 South.Van Ness, SF, CA
yelp.com - user review - 09/17/2008
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5.0 of 5 stars.
Tyler Dang was a big help to us in the service dept. We brought our CRV in with a rear differential issue, and he made it a quick and enjoyable experience. He found a way to have everything covered…
yelp.com - user review - 09/10/2008
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5.0 of 5 stars.
Had a bad experience with the parts dept. in the past and was reluctant to come back. The second time was a totally different experience when I came to have my engine check light on for my S2000. I…
yelp.com - user review - 09/08/2008
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5.0 of 5 stars.
I talked to this guy name Tyler Dang and he was so nice. He said that the garage is currently full and that they are not accepting anymore cars. However, he still checked the car and helped me fix my…
yelp.com - user review - 09/02/2008
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5.0 of 5 stars.
I'm a car enthusiast and owns a few Hondas. Unfortunately, these days I don't have the time to work on my cars as much, only the most simple of maintenance tasks like oil changes, spark plugs, etc.…
yelp.com - user review - 08/29/2008
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5.0 of 5 stars.
Been going to SF Honda for the last 8 years. Always had good experience. Mark (service manager) has always been very accommodating. I've been having multiple problems with my touring since day one…
yelp.com - user review - 08/25/2008
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5.0 of 5 stars.
Excellent Service! My radio and power outlets stopped working and my car is less than 1 year old (still under warranty). Phyllis was very friendly and helpful on the phone as I have a busy schedule…
yelp.com - user review - 08/25/2008
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4.0 of 5 stars.
They gave me sweat deal on my trade in. I traded in my Civic for a used Accord coupe.
yelp.com - user review - 08/25/2008
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4.0 of 5 stars.
I've never purchased a car at SF Honda, but I have brought my 2002 Accord in on multiple accounts for service - oil changes, involved tune ups, tail-light fix-ups, and tire replacements. On all…
yelp.com - user review - 08/25/2008
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2.0 of 5 stars.
I've found their service technicians or whatever they are called rude and condescending.
yelp.com - user review - 08/20/2008
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5.0 of 5 stars.
I bought my first new car, ever, in 2005, from SF Honda. It's an AWESOME Honda Accord V-6 Coupe. I only bring my car to SF Honda for service, oil change, new brakes, etc. Tyler Dang is the man. He…
yelp.com - user review - 08/20/2008
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5.0 of 5 stars.
I came in the other day because the Maintenance Required light in my car kept flashing. Call me a noob, because i don't know the last thing about cars. All i knew was that if i had a problem, it was…
yelp.com - user review - 08/14/2008
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4.0 of 5 stars.
I'm a fan. Tyler & Jack were helpful and quick, and the whole team was dog-friendly. And boy, what a bonus to have my car washed for free after the work was done!
yelp.com - user review - 08/09/2008
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5.0 of 5 stars.
I cannot say enough great things -- I am surprised there are not more 5-star reviews. Although I know the prices here are steeper than at independent service centers, I keep coming back because of the…
yelp.com - user review - 08/08/2008
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5.0 of 5 stars.
I have an 11 year old Honda with only 44,646 mile on it. Yeah I know! And the transmission broke. What? The troll from AAA took me to some rip off artist that tried to tell me all these lies…
yelp.com - user review - 08/05/2008
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4.0 of 5 stars.
These guys could have taken me for a ride and they didn't! I'm car dumb. Not car stupid, just car dumb. I have parts left over when I try to do the repair myself and when I don't have parts left…
yelp.com - user review - 07/31/2008
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1.0 of 5 stars.
Worst service experience ever. SF Honda damaged the car when we sent it in for service. Best thing is the service advisor, Bobby Santos did not even inspect the car beforehand. Well he promised to…
yelp.com - user review - 07/25/2008
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4.0 of 5 stars.
These guys helped me out a lot. Not only did they reprogram my keys in a timely manner, they hooked me up with a special rate for towing. Others were trying to charge $125 for a tow but the guys…
yelp.com - user review - 07/23/2008
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5.0 of 5 stars.
Great service and great guys. I took my car for maintenance service last week and as always, my car was done on time and I left with the confidence that my car was in the best hands in town for my…
yelp.com - user review - 07/22/2008
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3.0 of 5 stars.
I'm scared of car dealerships. Scared. I hate being bullshitted and always feel that my incredible lack of car knowledge is being exploited. Even when I go for a service, I can feel the stress of the…
yelp.com - user review - 07/16/2008
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1.0 of 5 stars.
Poor follow up on customer service. I purchased my car and it broke down within 3 days. They told me to go to Serramonte Acura after they said I could take it to any Honda or Acura. I am glad that I…
yelp.com - user review - 07/08/2008
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4.0 of 5 stars.
Had three Hondas serviced here over 10 years. Bought one of them here. Service was efficient and convenient but driving a Honda is supposed to mean you don't see the service department often. I…
yelp.com - user review - 06/26/2008
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5.0 of 5 stars.
I couldn't decide between a Mini and Honda, but I was sold when I came to SF Honda. Service has been great, sweet cashier B.B. takes care of me. Overall I am very happy.
yelp.com - user review - 06/23/2008
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5.0 of 5 stars.
I've taken my honda accord in for service a few times now. The staff is friendly and helpful, and the service is thorough, yet quick and the same time. If you want to drop off the car for the day,…
yelp.com - user review - 06/16/2008
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2.0 of 5 stars.
Slightly better than my negative experiences with dealerships in the bay area. If you read my past review from Honda of Oakland, you'd know that it's been plagued with a transmission issue, since…
yelp.com - user review - 05/30/2008
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4.0 of 5 stars.
Well, we finally did it. We finally joined the throngs of Marinites who are as proud to sport the "hybrid" emblem on their car as they used to be to sport the BMW or Mercedes tag. However, since I…
yelp.com - user review - 05/25/2008
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5.0 of 5 stars.
Rick helped me with my most recent car problem. He was very patient, explained what the repair would involve, and replied very quickly to all my e-mails regarding the problem. For various reasons, I…
yelp.com - user review - 05/25/2008
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1.0 of 5 stars.
Horrible customer service. Bought a new car there last month and have had nothing but problems. First the salesman was a lied about the rates I could get on the auto. Second we had leather seats…
yelp.com - user review - 05/21/2008
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1.0 of 5 stars.
As someone who frequents this place with my CR-V, I consider myself as somewhat of a "seasoned veteran." Overall, San Francisco Honda takes care of the amenities, the coffee and massage chairs, car…
yelp.com - user review - 05/21/2008
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5.0 of 5 stars.
Reputable: Having a good reputation; well-thought-of; respectable. Reputable best describes my experience at SF Honda. I decided it was time to purchase my next vehicle and I research everything. My…
yelp.com - user review - 05/19/2008
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4.0 of 5 stars.
My man and I recently bought a car from here and had nothing but a good experience with everyone we encountered. Everyone was helpful and had a great personality. They followed through with everything…
yelp.com - user review - 05/07/2008
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1.0 of 5 stars.
I believe that SF Honda is a business which is managed unethically. I have attempted to patronize them three times, and I am done now. My first experience was that they wanted to charge me several…
yelp.com - user review - 04/30/2008
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1.0 of 5 stars.
I think they're crooks. They wanted over $200 to do an electrical systems diagnostic to fix what was clearly a mechanical problem with the driver's seat. I don't anticipate ever going back.
yelp.com - user review - 04/30/2008
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5.0 of 5 stars.
Tyler D. was my service advisor. He did everything possible from a mechanic's point of view to calling Honda Reps regarding a brake sound that has been on-going for the past 1.5 years. I've brought it…
yelp.com - user review - 04/21/2008
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5.0 of 5 stars.
So I get this call from Rachel the other night & she sounds really really pissed off. She's leaving work at 10:00 & the headlights on our car won't turn on. Both of them are out, not working, KAPUT!…
yelp.com - user review - 04/20/2008
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5.0 of 5 stars.
Steve Capchak offers excellent customer service. Kind, conscientious, and most of all concerned about the customers needs. Very hard to find in today's day and age.
yelp.com - user review - 04/20/2008
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5.0 of 5 stars.
I have a Honda Element and have taken it into service a few times before April of this year. This month I turned the car in for regular maintenance and I needed them to look at a broken part. I knew…
yelp.com - user review - 04/12/2008
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3.0 of 5 stars.
This place is average. The salesmen are unsavory characters, but the cars are good. Be careful when it comes to financing here. You might want to secure a loan prior to going in.
yelp.com - user review - 04/11/2008
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4.0 of 5 stars.
I brought my Honda CRV and the customer service was great. I definitely recommend them.
yelp.com - user review - 04/05/2008
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5.0 of 5 stars.
Just wanted to thank San Francisco Honda, and specifically Chris Kenyon, for making our lease-buyout an enjoyable experience. We actually leased the car elsewhere, but have decided from now onwards…
yelp.com - user review - 04/05/2008
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5.0 of 5 stars.
Purchasing a car? Ask for TIM ESTRELLA! I purchased a 2008 Honda CRV about a month in a half ago and received the best customer service. I wanted a specific color (Red Tango Pearl) and specific model…
yelp.com - user review - 04/04/2008
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2.0 of 5 stars.
It's horrendously overpriced, but you mostly get what you pay for. Be wary of some customer service reps: they're a bit aggressive and some of them are absolute dicks.
yelp.com - user review - 04/04/2008
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5.0 of 5 stars.
The customer service is very good. highly recommended to anyone drop by Honda S.F
yelp.com - user review - 03/25/2008
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5.0 of 5 stars.
I was very impressed with service advisor Bobbie Santos. He was very courteous, patient, and thorough. He called me when he said he would call and my car was ready earlier than anticipated.
yelp.com - user review - 03/06/2008
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1.0 of 5 stars.
After being a loyal customer here for years, I will never have my car repaired here again. There are many better places to go to get a Honda repaired. About 16 months ago, they replaced the front disk…
yelp.com - user review - 03/05/2008
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5.0 of 5 stars.
I had lost my car keys and was very distraught, basically at having my Honda towed- (thankfully it was an Ted and Al Tow with a flat bed. My service advisor, Aaron Wong was not only helpful when I…
yelp.com - user review - 02/27/2008
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4.0 of 5 stars.
They are great! They helped me figure out how to find out my code for my navigation..no appointment needed and no charge! I have had a few services done there (just got my Honda) and I have had a good…
yelp.com - user review - 02/24/2008
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1.0 of 5 stars.
I used to think San Francisco Honda was a great place to take your car until this past week! I have a 99 Honda Accord, which I purchased from San Francisco Honda. I've taken most maintenance needed for…
yelp.com - user review - 02/24/2008
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5.0 of 5 stars.
I had really great service from service advisor Bobby Santos over the weekend. My car started leaking so I brought my car to SF Honda (SF Honda has been my place of service for many years). I recently…
yelp.com - user review - 02/18/2008
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5.0 of 5 stars.
Bought 2 civics (new) from here, get my car serviced here all the time.. no problems ever. Bought the car from Jose hangad both times.. nhez good, not too pushy.. gave me a good deal both times..
yelp.com - user review - 02/15/2008
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3.0 of 5 stars.
THREE STARS FOR SERVICE DEPT - FIVE STARS FOR JACK WU. I was told that I should replace all 4 tires on my Honda Civic Hybrid when I took my car in for its 40K mile service on 1/15. I did not think to…
yelp.com - user review - 02/12/2008
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5.0 of 5 stars.
Another satisfied customer. Took my Honda here for a small adjustment - just got the car back from an autoshop (F Lofrano is amazing). Bobby was able to pinpoint the problem in no time at all and…
yelp.com - user review - 02/11/2008
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5.0 of 5 stars.
Mike Doerner sold me a car through their web site and I'm very happy. He gave me a great deal right from the beginning and was easy to deal with. We met on the day I picked up my car and I'm now…
yelp.com - user review - 02/06/2008
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5.0 of 5 stars.
I had a really good experience at SF Honda. It was rainy, late at night, and I got into an accident. My car had to be towed off the streets and one of the salespeople, Bobby Santos, was nice enough…
yelp.com - user review - 02/02/2008
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5.0 of 5 stars.
The staff here is so polite, it's really remarkable. They clearly explain everything they're going to be doing, a necessity even if you're just bringing your car in for an oil change or scheduled…
yelp.com - user review - 01/24/2008
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5.0 of 5 stars.
I bought a 2004 Honda Accord in August, 2003. I was in the market for a car having sold my previous one and S.F. Honda made a deal that was as favorable as most prices being paid at that time (use…
yelp.com - user review - 01/23/2008
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5.0 of 5 stars.
After a horrible experience at City Toyota, we stopped in at SF Honda, not very enthusiastic. Everyone was very helpful and not pushy at all. Our salesman, Mark Hermoso, was great, and actually made…
yelp.com - user review - 12/23/2007
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4.0 of 5 stars.
As far as I am concerned...you can't go wrong with a Honda. So when my girlfriend's 2001 Ford Focus...look it up under "piece of crap" in the dictionary... broke down for the final time (for us at…
yelp.com - user review - 12/20/2007
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5.0 of 5 stars.
My Honda Element gets a lot of use and it's been an almost perfect vehicle. However, some Elements suffer from an annoying creaking sound at the door jamb. Most technicians are unable to eliminate…
yelp.com - user review - 12/10/2007
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5.0 of 5 stars.
I recently sold my city car, a poor, abused, scratched, dented, 1989 Honda civic hatchback. Yes, it was ugly. Yes, it was always getting broken into. Yes, I never trusted it to drive very far from…
yelp.com - user review - 11/29/2007
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5.0 of 5 stars.
Last night I got screwed, and not in the good way. Somehow a screw wound up in my tire and I woke up with a flat this morning. After calling two other places and being told I would have to wait…
yelp.com - user review - 11/27/2007
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5.0 of 5 stars.
We made an appointment to have our natural gas powered Honda Civic serviced on Friday the day after Thanksgiving since my husband didn't have to work. We arrived on time in a record 25 mins thanks to…
yelp.com - user review - 11/24/2007
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4.0 of 5 stars.
Always very nice. The screws on my gear stick fell out and their Parts team took the time to put it all back together -- free of charge! I didn't even have to buy any new parts. Super friendly. I…
yelp.com - user review - 11/24/2007
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3.0 of 5 stars.
Service/Maintenance review only: I've been taking my Honda here for routine maintenance the last 7 years. I never thought I'd ever take my car to the dealer for regular maintenance because I recall…
yelp.com - user review - 11/13/2007
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5.0 of 5 stars.
I know, it's a dealership, not your independent neighborhood mechanic who knows your name and shows you pictures of his kids, but here's the thing: there's lots of mechanics and as long as you drop it…
yelp.com - user review - 11/07/2007
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1.0 of 5 stars.
I've been meaning to write this review for the past year. If there was a ZERO star rating that's what I'd give the SF Honda Service Center. When I brought my car in for service, they were suppose to…
yelp.com - user review - 10/09/2007
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5.0 of 5 stars.
Wow! Is it possible to be ecstatic about a car purchase and a dealership? Apparently so. We came in expecting the stereotypical car buying process and atmoshere at S.F. Honda. We were pleasantly…
yelp.com - user review - 09/26/2007
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1.0 of 5 stars.
dont go to this place. i went here to get my car serviced several times. be cautious about getting your car repaired here as they can be dishonest. after i got my car back from them i noticed that…
yelp.com - user review - 09/15/2007
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4.0 of 5 stars.
Update 12.5 -- I got my '08 civic from SF Honda, and John and James were awesome. This story below was really just the hilarious beginning to an overall very positive buying experience there, and an…
yelp.com - user review - 09/09/2007
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5.0 of 5 stars.
I went in to SF Honda with my wife last Sunday for a Civic Hybrid. It was the easiest process I ever went through buying a car. They had the exact color and model I wanted, and they gave me a great…
yelp.com - user review - 08/29/2007
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5.0 of 5 stars.
I think everyone writing negative reviews regarding dealerships is missing the point. A car dealership is a for-profit organization. This "Yelper" suggests that the consumer do his or her homework…
yelp.com - user review - 08/10/2007
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5.0 of 5 stars.
I have been taking my 1993 Honda Accord to SF Honda since 1998. I have much respect and trust especially for one individual person who has helped me over the years - - - Rick Saroff, (one of the…
yelp.com - user review - 08/03/2007
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1.0 of 5 stars.
I was quite displeased with the service. They found out that the oil pan gasket needed to be replaced and did not do so. They just sent me a letter over a month later to let me know. The car was…
yelp.com - user review - 08/03/2007
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2.0 of 5 stars.
This is a log of my relationship with SF Honda. Event #1 My wife's car is running "really rough". I figure it's a loose spark plug wire or something minor since I've been servicing the car religiously…
yelp.com - user review - 08/02/2007
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5.0 of 5 stars.
As far as price goes, I'm sure SF Honda is high. I mean, what do you expect from the dealership? As far as service goes, five stars
yelp.com - user review - 07/30/2007
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4.0 of 5 stars.
I went there to fix the tank door on my 2004 Accord that didn't open anymore, so I couldn't put gas into her and not user her (BTW, Honda, this should be fixed in the next Accord model; nothing is…
yelp.com - user review - 07/29/2007
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5.0 of 5 stars.
Having now been in twice, I can honestly say that this is the best service department that I have ever experienced. Both times, these guys have gone the extra mile (weak car pun intended). They're…
yelp.com - user review - 07/26/2007
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1.0 of 5 stars.
We showed up intending to buy a Civic, new or used. The staff was so. unbelievably. unhelpful. Our impression was that they sell so many Hondas, they didn't need our business. Or that San Franciscans…
yelp.com - user review - 07/23/2007
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4.0 of 5 stars.
I was shopping for a car and I went there and they made me a crazy good offer on a car. I was scared and I told them no thanks. I should have bought it. Their price was super low but at the time I…
yelp.com - user review - 07/16/2007
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1.0 of 5 stars.
I wish I could put a negative star! Why make it so hard to buy a car? Why would the Jr Sales Boy or his manager not look me in the eye? Why when I said what I wanted and how much I wanted to spend…
yelp.com - user review - 07/16/2007
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4.0 of 5 stars.
As far as buying a car, the best experience I had was here. I must have gone to 20 dealerships in the bay area. I had to buy a car in a very short period of time. I went shopping after doing all of my…
yelp.com - user review - 07/14/2007
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1.0 of 5 stars.
Never bought a car here, but have used their service department many times. And had bad experiences about half the time, including having the car not ready as promised at the end of the day. My…
yelp.com - user review - 07/10/2007
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5.0 of 5 stars.
My '98 Civic EX got totaled a month ago and I had been researching for a CR-V, so I checked out this place a couple times to see the car. The sales consultants were helpful in showing me the car,…
yelp.com - user review - 06/25/2007
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5.0 of 5 stars.
I had just had a bad experience with San Francisco Honda's satellite repair shop called 9th Avenue Honda Service when I came in to talk to the manager, Mark Conrad. Mark listened to my concerns with…
yelp.com - user review - 06/14/2007
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4.0 of 5 stars.
I have been taking my Civic here for oil changes & routine check-ups since moving to the Bay Area a few years ago. I've never had any issues with service. Last week I was having a Dumbass Moment at…
yelp.com - user review - 06/06/2007
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4.0 of 5 stars.
Took my car in for express service, car was done at appointed hour. So far so good. Upon arriving home ten min. later I noticed some sort of solvent had been spilled on the hood of this new, rather…
yelp.com - user review - 05/24/2007
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5.0 of 5 stars.
I bought a new Honda Civic from SF Honda in 2002. Unfortunately, with only 40k on the car, I had some really serious transmission problems (surprsing for a Honda). The estimate for the repairs was…
yelp.com - user review - 05/14/2007
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4.0 of 5 stars.
I was very pleased with San Francisco Honda. After being ripped off at Serramonte Honda - Jose played no games with us and showed us the paperwork the books and make an excellent deal for us. I'm…
yelp.com - user review - 05/08/2007
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5.0 of 5 stars.
I took my car to a non Honda repair shop for a check engine light. I was told after the inspection that it was something called an oxygen sensor, and they replaced it. A few weeks later, the light…
yelp.com - user review - 05/04/2007
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2.0 of 5 stars.
Negative stars. Absolutely awful. Rude salespeople. Idiotic manager. Childish behavior. We had a copy of an invoice and the manager shuffled away and shredded it. They are Smarmy salespeople who are…
yelp.com - user review - 04/02/2007
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4.0 of 5 stars.
This place is great!2nd time for service,got my loaner car and my car back on time as stated! problems fixed and covered by honda! service was fast and friendly!What more could you ask for?next time…
yelp.com - user review - 03/31/2007
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1.0 of 5 stars.
Horrible service! My husband and I went in there with intent to purchase a new CR-V and as soon as we drove up to park inside the snakes were lined up at the window ready to pounce on us which made us…
yelp.com - user review - 03/20/2007
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4.0 of 5 stars.
This place is definitely for old time SFers. I've been coming here for years, since I bought my first honda accord in '81. The ballroom upstairs used to be the Fillmore West, where Janis, the Dead,…
yelp.com - user review - 03/15/2007
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I learned this the hard way: unless your car is under warranty, do not take your car here. I got an estimate for repairs from these guys for about $1300. I got it towed half a block away and only spent $800....
citysearch.com - user review - 03/12/2007
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4.0 of 5 stars.
**** UPDATE****I bought my 05 S2000 from SF Honda a few years ago and have diligently brought it back for every service. I know service at the dealer is costly but I drive the hell out of my car and…
yelp.com - user review - 03/01/2007
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1.0 of 5 stars.
Can you give zero stars? I got some jerk kid salesboy trying to pressure me into buying a car. Alright, I can handle that but you better know your stuff about the car, (at least if not more than I do)…
yelp.com - user review - 02/27/2007
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3.0 of 5 stars.
I took in my Acura to get serviced here because I needed and oil change badly and I work in the downtown area. It was like paying $60 to park there and get my oil change and tires rotated. Prices…
yelp.com - user review - 01/24/2007
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4.0 of 5 stars.
Judging from the previous reviews, it looks like I'm in the minority. I've only had positive experiences at SF Honda. Then again, I've only had two experiences and purchased my 2005 Civic Hybrid in El…
yelp.com - user review - 01/22/2007
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1.0 of 5 stars.
I took my Civic Hybrid here to get the oil changed, and they broke the window! They then gave me what appeared to be their cheapest loaner car and took over a month to repair the window! They said…
yelp.com - user review - 12/19/2006
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2.0 of 5